E-commerce Growth: Impact on the Freight Forwarding Industry

The freight forwarding industry has been impacted by e-Commerce growth in a big way. People are more and more likely to do their shopping online, which means there is more demand for companies that can help get things from point A to point B. In this reading, we’ll look more closely at how eCommerce has changed the freight forwarding industry, and we’ll also talk about some of the ways businesses can stay on top of their game.

What is Freight Forwarding?

Let’s define each term first. A freight forwarder is a business that helps other companies find ways to move their goods. The freight forwarder frequently assumes responsibility for consignments until they arrive at their destinations, depending on trade and transportation agreements, such as the International Chamber of Commerce’s Incoterms.

The primary role of a freight forwarder is to collect and consolidate less-than-truckload or container-load consignments and arrange common carrier transportation for the consolidation’s long-haul transit, thereby increasing efficiency and lowering transportation costs. Freight forwarders frequently act as customs brokers, completing all necessary customs and other clearance procedures on the shipper’s behalf. For Instance, Zggship, a freight forwarding in China offers customers less to no hassle in shipping their goods to many countries. They will do all the paperwork for you to focus on your business more.

What Exactly is E-commerce?

Let’s define what e-commerce is. E-commerce (or, more specifically, B2B e-commerce) is a broad term that refers to any business taking place over the internet. This encompasses a wide range of different companies and many other products. For example, e-commerce can refer to a company selling websites and web designs. Still, it can also refer to a company selling digital products such as games, movies, ebooks, etc.

E-Commerce Digital Buying

There are a few traits that nearly all types of e-commerce businesses have in common. In general, most e-commerce businesses sell a product on their website for a lower price than you would find in a brick-and-mortar store. Since the product is being sold online, the company doesn’t need to worry about paying for a physical building or storefront, which means they can pass the savings on to their customers.

The Growth of E-Commerce Worldwide

It’s estimated that there will be 2.14 billion global digital buyers in 2021. That is a large customer base. With a world population of 7.87 billion, roughly 27.2% of people purchase online. Additionally, this number has been continuously increasing over time and is predicted to continue to do so.

Impact of the Growth on the Freight Forwarding Industry

Businesses that choose to engage in e-commerce tend to ship products domestically rather than internationally. The e-commerce market has been growing internationally, though it is still dwarfed by business-to-business e-commerce. 

The freight forwarding industry has been shaped by globalization and the growth of e-commerce. The industry has evolved from predominantly domestic to something that is increasingly global in scale.

The growth of eCommerce has led to a rise in the number of freight forwarders. Companies that help with the transportation of goods from one country to another have risen in number. This has resulted in more competition for freight forwarders in the industry. 

The Response of Freight Forwarder

The growth of e-commerce internationally has led to a significant shift in the freight forwarding industry. As more e-commerce companies begin participating in international trade, more freight forwarders will be needed to help get their products to their end destinations. Specifically, a few trends have emerged in the industry as a result of globalization and the growth of e-commerce. 

First, a trend has involved the emergence of new internet-based freight forwarding businesses, most of which were founded in the past decade. These new freight forwarders are working to make their services more accessible to the general public.

Second, there is a trend towards increased specialization among freight forwarders. Historically, companies that provided freight forwarder services handled all of the logistics involved in transporting cargo from one place to another. However, as the industry has become increasingly globalized, companies have begun specializing in freight forwardings, such as customs clearance and transportation. 

Third, there is a trend towards more technological integration in the freight forwarding industry. This has been driven by the development of new software and hardware that enables businesses to cut down on their costs and improve their overall efficiency.

Finally, there is a trend towards increased globalization of the freight forwarding industry. As e-commerce has grown, there has been a demand for other enterprises that can assist in freight transportation from one country to another. This has led to increased jobs for freight forwarders in both developed and developing countries.

The Positive Effects of The E-Commerce Growth

E-commerce is a growing industry. It is also a very profitable industry. It has created many jobs within the United States and internationally. Not only that, but it has also led to a rise in revenue. 

First, e-commerce has led to several hundred thousand new jobs throughout the world. Simply put, e-commerce companies hire people to do everything from marketing to repairing computers to delivering packages. 

Second, e-commerce has led to an increase in revenue. This is because more money is being spent on products bought online. According to the World Economic Forum, e-commerce has led to a “triple win.” It has led to more significant economic growth, an increase in employment, and an increase in innovation.

Third, e-commerce has led to a decrease in the amount of money spent on things like gas. People can purchase items online and do not need to travel to stores to buy them. This means that less gas is being used, which is good for the environment. Additionally, some people can quit their jobs and work for themselves, rather than for other companies.

The Negative Effects of the E-Commerce Growth

E-commerce has had a lot of positive effects on the freight forwarding industry, but it has also had some adverse effects. The negative effects of the growth of e-commerce are as follows:

First, e-commerce has led to a decrease in global trade because it has made it easier for companies to manufacture products where they can produce them most cheaply.

Second, e-commerce has led to an increase in the number of pollutants released into the atmosphere (and the ocean). This is because e-commerce companies often deliver products to customers via aeroplanes, cars, etc., which all produce pollutants.

Third, e-commerce has resulted in the loss of smaller businesses. As the internet becomes a more popular way for people to shop, more people use apps to order items rather than go to local shops. This means that people often go to local shops to buy things. Which makes them less likely to buy things at local shops, forcing the local shops to close.

Fourth, e-commerce has affected the cost of living for consumers. E-commerce has led to a decrease in the cost of living, but there is a downside to that. Because e-commerce has resulted in the closing of local shops. People are forced to buy their products online. This means that they are now spending more money on shipping, even though the overall cost of the products has decreased.

The Future of Freight Forwarding

E-commerce is continuing to grow, and as a result, so is the demand for freight forwarders. As a result, not every business will be able to keep up with the growing demand for freight forwarding services. Freight forwarders need to streamline their processes and make it as easy as possible for their customers to ensure that they will remain a valuable asset to their customers.

Freight forwarding companies have had to adapt their business models to meet the needs of their customers. For example, more businesses are linking their services with those of other companies offering complementary services. For instance, if a company needs to get a product from one place to another. If the product is too large to be carried by a person or by ground service, then the company can hire a cargo aircraft that can take effect. The cargo aircraft will be able to transport the product from one location to another. The freight forwarding company hired to get the product from one place to another will be able to get the product from the airport to its final destination.

Freight forwarders also had to increase their services to account for the fact that many companies are now choosing to use the service for international shipments rather than domestic ones. They have had to add in more services, such as customs clearance, that they were not previously offered. In addition, they have had to make their services more accessible to the general public so that more companies can take advantage of them.


E-commerce is a growing industry, and it is helping to shape the future of the freight forwarding industry. By creating a more interconnected global market, e-commerce has made it possible for companies to sell their products to customers worldwide. While this is beneficial to e-commerce companies, it is also helpful to freight forwarding companies. With the rise of e-commerce, more companies will buy and sell their products internationally. These companies will need the services of freight forwarders to help them get their products from one place to another.

With the continued rise of e-commerce, the freight forwarding industry will likely continue to grow. However, for freight forwarders to remain competitive and continue to meet the needs of their customers. They will probably have to continue to adapt their business models and meet the changing needs of their customers.


Saeed Akhtar is a seasoned freelancer and digital marketer, boasting a rich background cultivated over five years in the industry. With a passion for innovative strategies and a keen understanding of the ever-evolving digital landscape. Saeed Akhtar brings a unique blend of creativity and expertise to his projects, consistently delivering results that exceed expectations.